As organizations grow, so can those hours. Key business processes, even when automated, can be time- and resource- intensive, hindering an organization’s ability to scale up. In Phase 4 of the Digital Transformation Model, you may have automated processes, but quite a few of those processes may have been designed by how your organization interacted with paper, leading to some of the same problems and bottlenecks. Processes may be too complex or contain unnecessary steps, and there may be limited visibility across teams.
Phase 4 focuses on streamlining— examining your automated processes and making them run smarter, faster and better.
What are the signs of Phase 4 of the Digital Transformation journey? Here are some pain points your organization may experience:
If these issues describe your situation, you are in Phase 4. If you have solved these problems, you are ready to move to Phase 5: Transform.
Moving Toward Efficiency: Phase 4 in Action
Once you have completed Phase 4, you will see the following benefits: